In Australia the shift of customers from local market to the online market has totally changed the way people sell or buy things like android phones, ipad, headphones, 4k tv, tvs, lg, smart watch, etc. it is because of the availability of all of these products online and offline as well. Though in most cases the sellers that sell these products offline may offer detailed view and a test job as well but online sellers also have learned a lot from their experience with the online customers.
It is possible because they share feedback, they post reviews and share their discussion with the other customers to allow the brands learn what their customers want and how they can make sure that the customers would be satisfied with the purchase.
There are many attributes that the sellers have adapted to offer a user friendly layout online so that the users are easy with purchasing things online whether it be led tv, security camera, samsung galaxy, dash cam or a galaxy s7 they can purchase easily.
The main things that they have learned so far are:
The customers need reliable customer support and quick fixes to their issues online if you provide that they will surely keep returning and buying from your store.